POLICIES
The house rules
Everything you might want to check before you book. If something isn't covered here, call us and ask — we would rather answer than have you find out at the desk.
Payment
You can pay online by card or M-Pesa when you book, or settle at the hotel.
M-Pesa Paybill — Business number 247247, account 0766440051
M-Pesa Till (Buy Goods) — 5319081
Bank transfer — Generis Hotel Limited, Equity Bank (K) Limited, Molo Branch, account 0230279465248
Please bring your payment confirmation to reception.
Birthday parties
- Venue fee is KSh 500 when you bring your own cake.
- The cake is the only item you may bring in. All other food and drinks must be bought from the hotel.
- Spend more than KSh 10,000 and we provide the cake free.